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Casino mate Review

Casino-Mate.com is very well-versed in the casino industry, as it is a member of the Vegas Partner Lounge Group. The casino is licensed under Kahnawake in Malta and runs on Microgaming software. Considering these positive qualities, the website itself is definitely overdue for a much-needed makeover, with too much happening on the home page to give players a clear impression of what exactly this casino has to offer. That said, the casino offers huge variety when it comes to games, and an abundance of unique bonuses to choose from. The casino does not accept US players.

Current Casino Bonuses


$100Sign Up Bonus PLAY now
$2000Free Play Bonus PLAY now
Free Spins Bonus PLAY now

Software & Games

Casino-Mate.com is powered by Microgaming software, which is definitely an industry favorite, with excellent graphics and impeccable sound. You can either download the software or play games in Flash version, should you use a Mac. Features that make this software famous include Game Strategy, Game Analysis and Auto Play. Casino-Mate.com has more than 550 games to choose from, which gets a huge wow even in this industry. Games include a huge selection of Video Poker, Video Slots, Table Games and Progressive Jackpots.

Bonuses & Promotions

Casino-Mate.com has several bonus options for new depositors, demonstrating awareness of the different needs and expectations of different clients. Beware of the “2000 FREE” offer, as it comes with plenty of strings attached. You get 60 minutes to play it, and it is only partly transferable to a real money account. There are also extremely specific wagering requirements, allowed game specifications and rules regarding requirements to make a withdrawal. The Casino also has a points system, earning you a point per ten credits wagered. Points can help you climb the steps of their Loyalty Program, which has four levels – Blue, Silver, Gold and Platinum. Be sure to read the small print about how to earn points, as games all have different rules.

Customer Service & Support

The website lists phone numbers for several countries, and also gives clients an email address. Additionally, Casino-Mate.com is one of the sites with Live Chat available 24/7 directly from the website. Make sure the answers you receive are clear, as when we were asking about allowed games to meet the wagering requirements, we were repeatedly told that they had Blackjack, before finally getting the answer we were looking for – that is only counts 2% toward meeting the requirements.

Safety & Security

Casino-Mate.com has an impressive Player Protection Procedure page which explains all you could need to know. The casino has a “vault” with makes sure clients’ personal information remains safe and secure. They indeed use 128-bit Encryption (SSL) method which guarantees information arrives safely to the casino’s server from your computer. This method is now considered standard in this industry, being the same one international banks rely on when exchanging information with clients. The casino further maintains that information will not be sold to any third parties and only shared with employees in relevant departments to ensure you have an excellent casino experience.


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Casino Profile:


US Players: No
Established: 2017
Currencies: USD, EUR, GBP
Languages: English

Deposit / Withdraw Methods


  Deposit Withdraw
1-Pay
GiroPay
Ukash
EZIPay
EntroPay
ClickandBuy
Wire Transfer
Neteller
MoneyBookers
CLICK2PAY
WebMoney
POLi
Paysafecard
Visa
UseMyBank
Solo
MasterCard
Maestro
InstaDebit
QuickTender
ECO Card

Contact Information


Email:
Support: thecasino@vegaspartnerlounge.eu
Phone:
Canada: 1866-509-1828
UK: 0800-731-4295
Japan: 00531-27-0009
Australia: 1800-0710-76
Germany: 0800-181-5917
Italy: 800-783-313