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Casino Royal Club Review

2011 sees a “new kid on the block” in the online casino industry -- CasinoRoyalClub.com from the Netherlands Antilles. First impressions are mixed – one is greeted by a welcoming casino-in-a-mansion; however, the text could be improved by having a more professional, mature feel to it, both in content and appearance. This is not a huge deal, but could make for mixed first impressions, so it is our hope the casino will work to make some minor changes.

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Software & Games

This casino is powered by Rival Gaming Software, which has unbelievably crisp graphics and phenomenal sounds. The fact that this software powers CasinoRoyalClub.com also allows their players to have the choice to download the software or play it instantly, thus meeting the needs of many different kinds of players. If you can name it, you can probably play it on CasinoRoyalClub.com. There are even the latest “story-telling” slot machines, Interactive Slots, thanks to the very strong software of Rival Gaming. More traditional options include progressive jackpots, table games, video poker, classic slots, video slots, 3-reel slots and interactive slots – upwards of 100 in all. Boredom just doesn’t exist at this casino.

Bonuses & Promotions

Bonuses, bonuses and more bonuses! Sign up and get a bonus, deposit and get a bonus, refer a friend and get a bonus, and get cash back weekly. Become a VIP and you may fly away to Las Vegas or Macau. The only problem is that you can’t figure out the requirements for any of these bonuses, as their terms are quite vague. There are usually strict rules regarding wagering requirements that have to be met in order to withdraw bonuses and/or winnings, so make sure you get your answers before committing any money, and be sure to find out which games will count toward meeting those requirements.

Customer Service & Support

CasinoRoyalClub.com has very good customer support, with toll-free numbers and e-mail addresses. You will also have access to live chat around the clock if you download the software, but it is not accessible from their web site. You can e-mail them and ask for written explanation of the wagering requirements for any bonuses they offer, insisting that they list exactly which games will give credit toward bonuses, and the relative values of the different games. You want to be an “informed consumer” – if you win something big, the last thing you want is a negative surprise because you didn’t do your homework beforehand!

Safety & Security

CasinoRoyalClub.com asserts that they do not share any personal information with any third parties, and that all information regarding winnings will be kept strictly confidential. One thing lacking however, is their failing to mention that SSL encryption is the method used to keep transactions safe as this personal and financial information travels between the client’s computer and the casino’s server. This does not mean they don’t use this, but as it’s an important expectation most players look for these days, we hope the casino will add this information for peace of mind. The casino has several links at the bottom of their home page which lead to legal and security information. It is well worth the look.


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Casino Profile:


US Players: No
Established: 2017
Currencies: USD, EUR, GBP
Languages: English, French, Italian

Deposit / Withdraw Methods


  Deposit Withdraw
Direct Bank Transfer
Visa
MoneyBookers
ECO Card
UseMyBank
MasterCard
Neteller

Contact Information


Email:
Support: support@casinoroyalclub.com
Accounts: accounting@casinoroyalclub.com
Manager: manager@casinoroyalclub.com
VIP: vip@casinoroyalclub.com
Phone:
USA: 1-800-360-1856
UK: +44-866-8621719
Fax:
USA: 1-800-401-5631