Grand Eagle Casino Review

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Software & Games

Grand Eagle Casino runs on BetOnSoft software, which doesn’t oblige you to download the games, since it is engineered differently and works with regulators. This software is unique as it can be tailored specifically for different industries, with special features such as auditing available. The casino also boasts a unique game and financial history feature, allowing you to keep track of every wager ever made. The casino offers more than 50 games, a very low number when compared to the competition. However, we again feel this site is meant to appeal to the simpler and perhaps less internet savvy client. The site lacks a lot of the overwhelming information often synonymous in this industry. At Grand Eagle Casino, it’s easy to know where to start - the games section brings you to six unmistakable options: Classic Slots, Video Slots, Blackjack, Video Poker, Roulette and “Keno and others” –unpretentious and down-to-earth.

Bonuses & Promotions

Depending on how you find the site, Grand Eagle Casino may give you a “free” trial bonus, but be sure to check the wagering requirements on any free bonuses. The First Deposit Bonus is nothing to write home about, especially when measured against that of other sites. The representative we spoke with explained that the wagering requirements attached to the bonus only apply to the bonus received, instead of the deposit plus bonus norm. This is interesting – be sure to clarify these facts before making any deposits. The games permitted to meet these requirements all count differently – with some counting at a full 100% and others like Craps and Blackjack counting at only 5%. The “Terms and Conditions” page clearly lists the allowed games and how much they count. In addition to the First Deposit Bonus, Grand Eagle Casino offers a loyalty program based on points earned while playing, which appears to keep their more regular players satisfied.

Customer Service & Support

Grand Eagle Casino has Live Chat support available directly from the website, which is a major plus as you can have all of your questions answered before committing to download and building your account. They did not get the highest marks around for their friendliness, but the English level was fine.

Safety & Security

Grand Eagle Casino uses a coordinated 3-tier security system (CSS), a highly advanced security technology. They also employ Transactional Integrity Safeguards ensuring safe travel of sensitive information, as well as utilize 128-bit encryption for safe data transfer. Once your information is on the casino’s server, it is protected by one of the best firewalls available. The Terms and Conditions page is comprehensive, so check that out if security is a concern for you.