Karamba Casino Review

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Software & Games

Karamba.com runs on software called NeoGames, which is a casino software more geared toward slots. The software is available in English, German, French, Italian, Spanish, Swedish and Portuguese. Karamba.com’s slogan is “Slots n’ Fun” which spells out what they consider their specialty – slots! That said, the casino does offer more than 70 games, so if slots is not your favorite, never fear – they also gave French Roulette, Keno, Bingo and a bunch of other games to choose from.

Bonuses & Promotions

Karamba.com offers a “free $5” upon arrival and this is available without making a deposit, but beware of the terms should you accept this, as if you plan on withdrawing any winnings made with this, you may be in for a surprise. In order to withdraw winnings rewarded with this “free $5,” you will have to make your first deposit and play the bonus received through 20 times. These requirements can of course change at any time, so make sure to check with a representative to be sure you understand the terms. Also note at Blackjack and Roulette do not count at all toward meeting these requirements. Should you become a regular player here, you may be eligible for membership to their “Cherry Club.” This VIP program pampers players with additional perks such as quicker withdrawals and a personal account manager. The website has a picture of their customer service team, a personal touch rarely seen in this industry.

Customer Service & Support

Karamba.com has a thorough “Help” page, which is where you can find their FAQ page. If you don’t find the answer you are looking for, simply click on the Live Chat icon directly from the website and speak with a friendly representative. This service is available 24 hours a day and we found them accurate, personable and very helpful. If you still need an answer you are unable to find, an email address and phone number is also listed on their website.

Safety & Security

Karamba.com is fully licensed under the Lotteries and Gaming Authority of Malta. The casino is owned by NG International Ltd., a Malta-based company. Karamba.com assures players that all personal and financial information will remain safe and confidential. They also promise that such information will not be shared with other organizations. The casino uses the now-standard 128-bit SSL (Secure Socket Layer) encryption technology, which guarantees information will travel safely from your home computer to the site’s secure server.