King Neptunes Casino Review

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Software & Games

King Neptunes Casino is powered by Viper Software from Microgaming. This guarantees excellent sounds and clean and crisp graphics. This casino is available in both a no-download and download version. The casino offers more than 100 games, with new games being added on a regular basis. They offer slots, video poker, table games, roulette and blackjack. They also have online slot tournaments against other players, and progressive jackpots.

Bonuses & Promotions

The casino offers standard welcome bonuses, and from time to time adds on an extra bonus if you deposit with specific alternative payment methods. There are wagering requirements for all bonus money received before you can withdraw, with money wagered in slots counting 100% toward these requirements and Blackjack (except classic!) counting 10%. Many games, including regular Blackjack, only count 2%, so check into this thoroughly before committing yourself.

Customer Service & Support

They do have live chat on their website but when you go to use it, a box pops up asking for your full name, email address and account number if you have. Go ahead and enter any first name and someone should appear – it worked for us. They also have a comprehensive FAQ page on their site, a form to write in comments and phone numbers listed for many countries.

Safety & Security

King Neptunes Casino has strong security policies in place, based on the Malta Data Protection Act of 2001. Your account info is stored on servers in Malta and Canada and if you should need to change it at any time, you can do so by clicking in the paragraph where this is explained (on the privacy page on the website). All personal and financial details are fully encrypted by strict 128-bit SSL encryption. To protect clients against fraud, identification may be required when making transactions with the casino. This is generally a one-time requirement.