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Lucky Ace Casino Review

Lucky Ace Casino (LuckyAceCasino.com) has unfortunately been blacklisted by most of the industry, despite its connection to the hugely popular 888 group. That said, the casino still has a following and reviews prior to this blacklisting in 2010 were extremely favorable. We are therefore going to write this review anyway, but be sure to read the “Player Warning” section below and know you could be playing here at your own risk. Players from the US are not accepted here.

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Warning

Lucky Ace Casino was accused of some very serious behavior in 2010, and we recommend being extremely cautious if you decide to play here. Players who had met the terms and conditions had their winnings confiscated, while other players were labeled “bonus seekers” without any evidence to back this up. The casino was also accused of spamming affiliates to market their operation, and even went so far as displaying the “eCogra” seal dishonestly, which is a company that works against fraudulent activity!

Software & Games

Lucky Ace software runs on 888 software, which has good graphics and sound and interesting features which allow players to customize their gaming preferences. There are more than 200 games offered here, but when we tried to open the full list of games on the website, a box came up asking us to download the software. This was not only a major turn-off, but raised a red flag given the casino’s reputation. The games listed on the website we could see without clicking anything included the following: Baccarat, Blackjack, Craps, Roulette, Slots and Video Poker. Whatever you do, make certain you do not download any software unless you really want to!

Bonuses & Promotions

There were actually no promotions mentioned on the website’s homepage, as well as no tab to click on to see what they are. This could be in response to its having been blacklisted, but the more we looked around, the more the box came up asking us to download the casino. Should you find promotions advertised here, make sure even more than usual that you read the terms and conditions with a fine-toothed comb, and should you choose to accept the bonuses, know there is a very good chance you may not see your winnings.

Customer Service & Support

At the risk of sounding like a broken record, we were unable to click on the 24/7 contact page without being asked to download the software. Lucky Ace Casino actually expects players to download the software without having even the most basic of information. Considering the serious accusations this casino is facing, we feel it’s safe to assume the customer service here is anything but fantastic.

Safety & Security

Last but not least, there is not even a link to read about the security they are at least promising their players anywhere on the website. As we have said throughout this review, exercise extreme caution if you spend any time here.


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Casino Profile:


US Players: No
Established: 2017
Currencies: USD, EUR, GBP
Languages: English, Italian, Dutch, Portuguese, Spanish, Swedish

Deposit / Withdraw Methods


  Deposit Withdraw
Laser
Visa
Wire Transfer
Neteller
MoneyBookers
DineroMail
moneta.ru
Nordea
eNETS
PayPal
WebMoney
GiroPay
POLi
Paysafecard
Ukash
Solo
MasterCard
InstaDebit
ClickandBuy
Direct Bank Transfer
Check

Contact Information


Email:
Phone:
UK: 0800 404 7748
Italy: 800 788 596
Germany: 0800 182 6181
Spain: 900 974 595