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Lucky Red Casino Review

LuckyRedCasino.com, part of the Club World Casinos group, is a joy to “walk” into, with it’s crisp, clean and sophisticated interior. Other sites can be so overwhelmingly busy – even chaotic – with information overload hitting you almost instantly. This Netherlands based casino is licensed by the Curacao Gambling Control board.

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Warning

When we spoke with a Customer Service representative regarding Bonus rules, we learned something important. The Welcome Bonus here has a choice between a Slots Bonus or a Blackjack/Video Poker bonus. However, the agent let us know that if both these coupons are redeemed, all bonuses and winnings will be voided. In other words, it sounds like it is physically possible to redeem both and we’re sure players do, but this will certainly lead to immense frustration later on.

Software & Games

LuckyRedCasino.com runs on the “highest-tech” software of Real Time Gaming (RTG). The software can either be downloaded to your PC or be “instantly played” with no installation. Once in the casino, you have access to the entire RTG network, which can win you big money. Their Progressive Jackpot pool is quite famous, with payouts reputed to reach into the 7-digit range. For those with less savvy and weaker stomachs, they offer less intense, lower paying “in-house” video slot jackpots, in addition to scores of other slot machines, both traditional and “avant –garde”. Players who like to have more control over the outcomes can try their luck at European and/or American Roulette, Blackjack, Vegas 3-card Rummy, Caribbean Hold’em, Craps, Baccarat and others.

Bonuses & Promotions

Their system of listing and explaining both of these features is very strange, indeed. A brand new player wants to be quickly greeted with an offer for a First Deposit Bonus, but with LuckyRedCasino.com, you have to hunt for it, as they have it listed on the “Special Promotions” page. What’s so special about a First Deposit Bonus? When a new customer clicks on “Promotions”, they find an explanation of comp points, continual bonuses and weekly bonuses. This can be confusing for a new player, and frustrating for a veteran online casino buff. The casino does have several bonuses, though, and the wagering requirements can be the industry standard or quite specific, with easy ways for your bonuses and winnings to be voided. We suggest that, like with all business dealings, you should read every word on every line before committing your money to earn a bonus you may never receive!

Customer Service & Support

Club World Casinos Group provides online chat support on the casino’s web site. The rep gave us clear answers in good English and was able to clarify any uncertainties we had. You can usually be connected by simply inputting your first name, but be prepared to provide more information after clicking the Support icon.

Safety & Security

LuckyRedCasino.com utilizes the best available encryption to make certain your personal and financial information travels safely and privately from you to them. Their privacy policy is up to par and the web site explains their security procedures adequately.


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Casino Profile:


US Players: Yes
Established: 2017
Currencies: USD, EUR, GBP
Languages: English

Deposit / Withdraw Methods


  Deposit Withdraw
MyPaylinQ
InstaDebit
Neteller
MoneyBookers
ECO Card
CLICK2PAY
Visa
MasterCard
ACH
Wire Transfer
Check

Contact Information


Email:
Phone:
USA: 1 866 513 0857
Fax:
USA: 1866 728 5443