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Mandarin Palace Casino Review

MandarinPalace.com welcomes you to an original and exotic casino, complete with a luxurious classic Asian fan decorating its website. The atmosphere is stylish and reflective of the charm and mystique associated the Orient. They casino appeared on the scene in 2009 as part of The Genesys Technology Group. Considering their toddler status in this booming industry, the website may overly promote itself as being the best casino findable online. That said, MandarinPalace.com has received plenty of positive reviews from players and does appear to be up to par with industry standards with important issues such as site security and proper licenses. The site does not accept US players.

Current Casino Bonuses


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Software & Games

MandarinPalace.com is powered by the one and only BetOnSoft Software, ensuring that the games will have deep, beautiful and clear colors, as what makes this software a standout is its exciting and modern 3D graphics. The software can be downloaded in English, German, French, or Italian. Games are plentiful here and include impressive Progressive Jackpots, classic standards such as Baccarat, Blackjack, 3-Card Poker, Craps and both American and European Roulette. The site also offers Keno, Video Poker, Classic Slots and Video Slots. No matter what your favorite games are, the chances are high you will find them at MandarinPalace.com.

Bonuses & Promotions

The casino offers a Welcome Bonus here which is available on the first deposit only, as opposed to being spread out over several deposits, as many sites have begun to do. The link just below each bonus explains in detail the specific terms and conditions of each bonus. Be sure to check which games are permitted in order to meet these requirements however, as these can change at any time. At the time of writing, only Keno and Slots counted at 100% toward meeting these, while games like Craps and Blackjack count at only 5%. Other games count anywhere from 10% to 50% so be sure to check on your favorite games to avoid any disappointments when you go to withdraw your winnings. MandarinPalace.com also boats a loyalty program which works on a point system. Presently it awards players 250 points for each $10 wagered. As you collect points, be sure to check out what they will get you, as they can either be redeemed for bonuses or used to shop for a selection of merchandise.

Customer Service & Support

The casino has the excellent feature of live chat available directly from the website, which is a huge plus as you can have all of your questions answered before having to commit to downloading the software. We had a nice experience when we spoke with a representative. The service was quick and efficient and the representative was personable and did not bombard us with paragraphs of chat sentences. Should you not find the answer to your question on the website or by chatting with the support team, an email address and several toll-free phone numbers are also made available on the website.

Safety & Security

MandarinCasino.com operates out of Malta, the UK, South Africa and Australia. They are licensed in Curacao in the Netherlands Antilles. They are proud of their anti-fraud division, and use 128-bit encryption to ensure sensitive information travels securely from your computer to their server.


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Casino Profile:


US Players: No
Established: 1969
Currencies: USD, EUR, GBP, CAD, NOK, DKK, SEK
Languages: English, French, Italian, German

Deposit / Withdraw Methods


  Deposit Withdraw
Visa Debit
Direct Bank Transfer
Visa
QuickTender
Neteller
MoneyBookers
PrePaidATM Card
Check

Contact Information


Email:
Support: support@mandarinpalace.com
Phone:
USA: 888 793 6477
Canada: 888 793 6242
UK: 008000 203 3333
Australia: 0011 8000 203 3333
Europe: 008000 203 3333
Fax:
888 793 6482
Canada: 888 793 6474
UK: 008000 204 4444