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Palace of Chance Casino Review

Palace of Chance casino is part of the Virtual Casino Group and they are notorious. The web and forums abound with some truly terrible stories of bad customer service, accounts arbitrarily closed, winnings voided and a few other incidents to name a few. Operating out of Costa Rica and utilizing the Real Time Gaming (RTG) software network Palace of Chance casino should probably be avoided, however, if you insist on depositing your money there keep reading.

Current Casino Bonuses

$150No Deposit Bonus PLAY now
$999Sign Up Bonus PLAY now

Software & Games

Utilizing RTG software the graphics and sound effects on Palace of Chance are decent and pretty enjoyable. They have many of the games found on the RTG network including their shared progressives. They emphasize their Hockey Hero and Lotus Garden slots based mainly on the fact that there are up to 25 paylines on which you can place very small wagers or quite big ones too. They have the full range of online games available from video poker and table games t o your classic slot games.

Bonuses & Promotions

The bonuses seem fairly decent at face value but their wagering requirements are opaque. You certainly won’t find them easily on their homepage, which really ought to raise a couple of alarm bells. A casino that does not publish its full Terms & Conditions concerning their bonuses on their sign-up page is usually hiding something because that is unusual behaviour. Even incompetently run casinos that many players complain about publish their Terms & Conditions.

Customer Service & Support

Customer service on Palace of Chance casino is feckless if you’re having trouble making a withdrawal. They will ignore e-mails or not provide explanations as to why your withdrawal is taking longer than the promised 4 to 5 business days. Naturally, they can be reached by chat, e-mail or telephone.

Safety & Security

Be wary of Virtual Casino Group and putting your money with them. Although RTG does have reputable establishments operating on its network it refuses to take responsibility for other less scrupulous casinos like Palace of Fortune or Cool Cat. Exercise caution if you’re going to play here but don’t be surprised if you get a few grey hairs trying to withdraw.



Casino Profile:

US Players: Yes
Established: 2005
Currencies: USD
Languages: English

Deposit / Withdraw Methods

  Deposit Withdraw
Wire Transfer

Contact Information

Support: support@palaceofchance.com
Deposit Center: 800-550-1491
USA/Canada: 888-262-5515
USA/Canada: 800-847-5125