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Rich Casino Review

Rich Casino (RichCasino.com) is operated by Blefondia Holdings Ltd, and licensed in Costa Rica. They are considered new in the industry, having appeared on the scene in 2009. Unfortunately, we must inform players that this casino has been blacklisted by many online casino reviewers. This is due to a large number of customer complaints regarding not being paid out by the casino. When contacted by players and industry professionals, the casino has generally been unresponsive. US players are welcome to play here.

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Software & Games

Rich Casino is powered by Top Game software, which has about 60 games to choose from. The sound, animation and graphics are all very good here, and other positive features include the ability to play many games at once and a live chat feature from the software. The Progressive Games are good here and the jackpots have been known to get extremely huge. Of course, all your favorite games are available here, including Blackjack, Roulette, Slots, Baccarat, Keno, Craps and Video Poker.

Bonuses & Promotions

The casino offers a very attractive Welcome Bonus, which is followed by a Refer-a-Friend Bonus, an original “Morning Brew” Bonus, Weekly Promotions and a High Roller Bonus. They also have bonuses available on nearly all deposits, but beware as terms and conditions do apply. Wagering requirements themselves are not overly high here, at 25 times the bonus and deposit, but bets on Craps, Roulette and Blackjack will not count in any way when working to meet these. In fact, if you accept the bonus, you cannot play these games for even a second, or your winnings may be voided. We can’t recommend enough to always make sure you know the rules, as there is nothing worse than hitting a jackpot and not being permitted to withdraw it. Also, because this casino has a questionable reputation, you want to be even more careful than usual. It might be smarter to block bonuses here and make things simpler by playing whichever games you want with your own money.

Customer Service & Support

We admit we were not impressed with the support options we found here. It appears there is Live Chat from the website, but when we clicked on it we were brought instead to a paragraph about having the chat feature, but only providing one email address. There is also only one phone number listed for worldwide players. Add to this the stories about the casino ignoring complaints and questions from both industry professionals and faithful clients, and this is very shady indeed.

Safety & Security

Rich Casino is indeed up to par with industry standards in the security department. They use a 1024-bit RSA key exchange and 448-bit Blowfish software, which protect your personal and financial details as they travel across the Internet from your private computer to the casino’s server.


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Casino Profile:


US Players: Yes
Established: 2017
Currencies: USD
Languages: English

Deposit / Withdraw Methods


  Deposit Withdraw
Direct Bank Transfer
Neteller
ECO Card
Diners Club
Visa
MasterCard
Wire Transfer
MoneyBookers
CLICK2PAY
AMEX

Contact Information


Email:
Support: support@richcasino.com
Phone:
USA: 1-800-274-7345
International: 1-703-991-8879