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Simon Says Casino Review

Simon Says Casino (www.simonsayscasino.com) instantly struck us as several notches below the plethora of casino options out there. First of all, searching for them by “SimonSays” brought us to a bookshop and puzzle-game site, and when the correct site was eventually located, the script at the top of their own site read “Simon’s Casino.” The type of software they use is not mentioned anywhere on their website, and is therefore presumably NOT run by Microgaming software, like most of its competitors are.

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Software & Games

Reviews of this company are generally not favorable, thanks to their old-fashioned software. They have the standard games: slots, video poker, blackjack, progressive jackpots, roulette, baccarat and craps.

Bonuses & Promotions

Simon Says Casino has a bit of an original bonus structure. They offer a few deposit match bonuses, after which they give you some free money. Depending on the amount of promotions you complete, they then give you entry into a club or a game, after which you are entitled to another bonus-match type of promotion. This “ladder” bonus strategy is different and may appeal to beginners. They also offer game-specific promotions for new players, like Blackjack and Video Poker. They offer monthly match bonuses and refer-a-friend bonuses for their more regular players.

Customer Service & Support

Although the website appears to have live chat available, when you click on it they ask for your username, which means you must already have an account. You are therefore stuck with email and phone for 24/7 support, unless you download the software. They do have an FAQ section, but thorough details of how the bonuses work are not provided.

Safety & Security

Simon Says uses 256-bit SSL (Secure Socket Layer) encryption, which protect all transactions. Most major financial institutions adhere to this Internet security standard. That said, if you are still not comfortable sharing your credit card number or bank details in an e-mail, you also have the option to phone in your details at a toll free number. They sometimes ask customers to supply proof of identity – this is standard in the industry and with the sole purpose of preventing fraud and abuse. Should you be required to supply your details, this would be a one-time occurrence.


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Casino Profile:


US Players: No
Established: 2007
Currencies: USD, EUR, GBP, ZAR
Languages: English

Deposit / Withdraw Methods


  Deposit Withdraw
QuickTender
Neteller
MoneyBookers
CLICK2PAY
Visa
MasterCard
ECO Card

Contact Information


Email:
Support: support@simonsayscasino.com
Accounts: accounts@simonsayscasino.com
General: general@simonsayscasino.com
Phone:
USA: 1 866 794 8639
UK: 0808-2347596
International: +5999 433 8904
Fax:
1 866 728 5842